Mission-driven design leader based in metro Detroit.

Hi, I’m Nicole. My pronouns are she/her. I’m a designer, researcher, and accessibility advocate with over 13 years of experience helping government and enterprise teams deliver accessible, human-centered services. I specialize in complex systems, civic technology, and inclusive research, working on tools that serve Veterans, patients, and communities navigating public services.

My approach to building services blends thoughtful systems design, trauma-informed practices, and deep cross-functional collaboration. Whether I’m leading research, coaching designers, or untangling complex systems, I focus on equity, dignity, and long-term impact.